Refund And Payments
Refund & Payments Policy
Welcome to Shri Vrindavan Ji Tour. This Refund & Payments Policy explains the rules and conditions related to payments, cancellations, and refunds for our travel services. We aim to maintain complete transparency and fairness so that customers feel safe and confident while booking with us.
By booking our services, you agree to the payment and refund terms mentioned below. We recommend all customers read this policy carefully before making any booking to avoid confusion or misunderstandings in the future.
Payment Policy
To confirm your booking, a partial advance payment is required. The remaining balance must be paid before the start of the यात्रा (tour). Payments can be made via bank transfer, UPI, cash, or other accepted methods. Failure to complete the payment on time may result in cancellation of your booking.
Pricing & Charges
All prices are subject to change based on season, availability, fuel costs, and government rules. Final pricing will be confirmed at the time of booking. Any additional services requested by the customer may include extra charges.
Cancellation & Refund Policy
If you cancel your booking, refund eligibility will depend on the timing of cancellation:
- 7 days before travel – 20% deduction
- 3 to 7 days before travel – 50% deduction
- Less than 3 days before travel – No refund
Refund Process
Once your cancellation request is approved, refunds will be processed within 5-7 working days. The refund will be credited using the original payment method. Processing time may vary depending on your bank or payment provider.
No Show Policy
If the customer fails to appear at the scheduled pickup time without prior notice, it will be treated as a no-show, and no refund will be provided.
Special Situations
In cases such as natural disasters, government restrictions, or emergency situations, refunds will be handled on a case-by-case basis. We always try to provide the best possible solution to our customers.
Contact Information
- 📞 Mobile: +91-7417204664
- 📧 Gmail: shrivrindavanjitour@gmail.com
- ✉️ Email: info@shrivrindavanjitour.com
